Refund policy

Returns & Cancellations

At Exquisite Designs by S, we carefully inspect and pack every item before shipping. Please review product descriptions, measurements, colors, and other details carefully before placing your order.

Returns & Exchanges

All sales are final. We do not accept returns or exchanges.

If you receive an incorrect item or an item that is damaged upon arrival, please contact us within 48 hours of deliverywith clear photos of the item and packaging. We will review the issue and assist you accordingly.

Please note that slight variations in color may occur due to lighting, photography, and individual screen settings and are not considered defects.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided the order has not already been processed or shipped.

Once an order has been processed, packed, or shipped, it cannot be cancelled.

Final Sale Items

Sale, clearance, promotional, and discounted items are final sale and cannot be returned, exchanged, or cancelled once processed.

Thank you for shopping with Exquisite Designs by S. We truly appreciate your support and understanding.